Magic for your business
Headquartered in Berlin, NJ, Comtekh develops custom web-based software solutions tailored to meet the needs of the most demanding of IT products and services solutions. With over 20 years of industry expertise, Comtekh's software development team blends industry best practice expertise and cutting edge technologies. Comtekh delivers best of breed solutions to its clients, optimizing its value add business partnerships to bring robust and proven work flow driven solutions to market in a fraction of the time and with greater functionality and reliability than any other solution on the market today.
IT Consultants and Services.
Comtekh, Inc.'s approach to network implementation was designed to build a bridge between the client and the vendor, a gap typically laden with delay and a waste of resources. Over the years, Comtekh, Inc. has not only established a positive and professional relationship with most major vendors, we have accrued a wealth of understanding in the balance between the needs of the client and the internal processes for the service provider. Comtekh, Inc. provides a staff trained to take your company through the implementation process step-by-step to the verification of service. Comtekh's Network Implementation Team will track your order, working with all of your service providers to achieve and maintain all service level agreements, while checking for accuracy and consistency, to ensure timely execution of service. All vendor correspondence will be conducted by our staff, which has the technical resources to resolve any performance issues which may arise during the provisioning process. Our expertise includes but is not exclusive to MPLS, Sonet, Point-To-Point, ISP, ISDN and Voice Services.
Project Management is the experienced guidance through critical project decisions which will either cost or save your company time, revenue and resources. Comtekh, Inc.'s Project Management Teams have oversaw both compartmentalized or wing to wing solutions across a variety of facets within the telecom market space including but not limited to custom software creation and implementation, large scale service migrations (i.e. Sonet and/or site hardware regrooming, wiring refurbishment, hardware/circuit consolidation (bandwidth utilization, rack space utilization, etc.), as well as telecom expense management reconciliation. With over 15 years of experience and best practices, Comtekh's Project Management Teams thoroughly analyze all aspects of project scope in an effort to maximize your company's potential and cost effectiveness.
As opposed to a "out of box" solution, our development team leverages a rapid prototype development methodology in an effort to provide a custom software solution that is tailored to your company's specific requirements. The method utilized within Comtekh's Development Division has proven successful in exceeding customer expectations and timelines due to the flexibility, efficiency and maintainability throughout the entire application development lifecycles including design, stage and production integration. Through a partnership between Comtekh's Project Management Team and Development Team, a client's product evolution via proper goals and objections can be seamlessly ascertained and transformed into reality. As technology continues to advance and your ultimate needs change, our goal is to create a solution that will be able to grow with your company.
Comtekh, Inc. has developed a reliable process and audit trail by which your asset records are securely maintained. While our consultants have been trained to adapt to a client's internal system and processes, database development is the key which allows for our level of precision in asset integrity. Comtekh, Inc. has developed a methodology unlike the industry standard approach to asset integrity. CIBOR (Centralized inventory Billing Order Repository) is a system which can be rendered entirely custom for your company to incorporate financials, personnel records(i.e. mobile, vpn tokens, etc.), hardware inventory, circuit information including site specific and vendor specific information; all of which will facilitate a more efficient billing reconciliation process. CIBOR has the ability to allow users to emulate, detail, investigate, validate and cross-reference available resources while giving users the ability to maintain additional relevant resource information including but not limited to associated circuit topologies and offline hardware configurations. CIBOR has universal search functionalities with multiple system tools, ad hoc reporting, external links, email notifications and a scalable user account roles and related permissions ranging from novice to expert. Comtekh, Inc. would be glad to schedule a demo of our application upon request.
Process development and enhancement are keys to getting your company more lean in an effort to increase productivity gains while reducing manual work cycles. Through years of experience with client and vendor processes, maximizing productivity has become a priority. The methods used to achieve such a goal range from the simplification of current processes to the consolidation of steps to the elimination of human error through scripting and/or automation. The development or enhancement of a current process is a priority in all other avenues of service and is taken into consideration on every level. There is always a higher potential for efficiency and effectiveness. There is always room for improvement. There is always a quicker, easier route to get the same, if not better result. It is one of our goals to help you find the way.
"Slipped through the cracks" is not an acceptable phrase in the Comtekh, Inc. vocabulary. The amount of revenue typically lost in unaccounted vendor billing for most major corporations could sustain a smaller company entirely. Most often, errors occur through manual data manipulation and/or transposition and/or via conflicts between different company systems. Billing reconciliation closes that gap. Our staff works closely with your vendors and third party companies, if applicable, to verify the actual services for which your company is responsible for paying and matching those figures with the physical bill your company receives from your service providers.
Don't worry. We Get It.